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Privacy Policy

Last updated: February 2026

Information We Collect

We collect information you provide directly, including your name, email address, and the content you create within StoryDNA. We also collect usage data to improve the service.

Specifically, we collect the following categories of data:

  • Account information: name, email address, and authentication credentials
  • Story content: your answers to builder questions and any text you create within projects
  • Usage analytics: page views, feature usage patterns, and session duration
  • Payment information: processed securely by Stripe (we do not store card numbers)
  • Device and browser information: collected automatically for service optimization

How We Use It

Your information is used to provide and improve the StoryDNA service, process transactions, and communicate with you about your account.

Third-Party Services

StoryDNA uses the following third-party services to operate: Convex (database and backend), Stripe (payment processing), Clerk (authentication), and Anthropic (AI features). Each service has its own privacy policy governing the data they process.

Here is what each sub-processor receives:

  • Convex — Data storage and backend processing (all application data)
  • Stripe — Payment processing (billing details, transaction history)
  • Clerk — Authentication (email, name, login credentials, session tokens)
  • Anthropic — AI text generation (story answers sent for brainstorm suggestions and report generation)
  • Vercel — Web hosting and content delivery (request logs, IP addresses)
  • Sentry — Error tracking (anonymized error reports, browser metadata)

Data Retention

We retain your data for as long as your account is active. You may request deletion of your account and associated data at any time.

Active account data is retained while your account exists. If you request account deletion, all associated data will be purged within 30 days of the deletion request. Anonymized aggregate usage statistics may be retained for service improvement purposes.

Your Rights

Depending on your jurisdiction, you may have rights under GDPR, CCPA, or similar regulations, including the right to access, correct, or delete your personal data.

EU/EEA residents (GDPR): You have the right to access, rectify, erase, restrict processing of, and port your personal data. You may also object to processing and withdraw consent at any time. To exercise these rights, contact privacy@storydna.app.

California residents (CCPA): You have the right to know what personal information we collect, request deletion, and opt out of the sale of personal information. We do not sell your personal information. To exercise these rights, contact privacy@storydna.app.

Cookies

We use essential cookies to maintain your session and preferences. We do not use third-party advertising cookies.

Specifically, StoryDNA uses session cookies for authentication purposes only. We do not use advertising cookies, tracking pixels, or any third-party analytics cookies. No cookie consent banner is required as we only use strictly necessary cookies.

Contact

For privacy-related inquiries, please contact us at privacy@storydna.app.