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Terms of Service

Last updated: September 2026

Acceptance of Terms

By accessing or using StoryDNA, you agree to be bound by these Terms of Service. If you do not agree, you may not use the service.

StoryDNA is a creative writing tool that helps writers develop their stories through guided question builders, AI-powered brainstorm suggestions, and analytical reports. These terms govern your use of all StoryDNA features and services.

User Accounts

You are responsible for maintaining the security of your account and for all activities that occur under your account.

Acceptable Use

You agree to use StoryDNA only for lawful purposes and in accordance with these Terms. You may not use the service to generate harmful, abusive, or illegal content.

Intellectual Property

You retain full ownership of all content you create using StoryDNA. The StoryDNA platform, framework, and question content are owned by StoryDNA and protected by intellectual property laws.

All story content, answers, and creative works you produce within StoryDNA remain your intellectual property. You grant StoryDNA a limited license to process your content solely for the purpose of providing the service (e.g., generating AI brainstorm suggestions and reports based on your answers). This license terminates when you delete your account.

StoryDNA does not access, review, share, sell, or monetize your content beyond what is strictly necessary to operate the service. Your content is siloed to your account and is never cross-referenced with other users' work. Any similarities between your content and other published or unpublished creative works are entirely coincidental — StoryDNA has no mechanism to compare content across accounts or with external sources.

Payment Terms

StoryDNA offers a 14-day Pro trial for all new users with no credit card required. After the trial period, your account automatically downgrades to the Free tier. Paid subscriptions (Plus at $15/month or $150/year, Pro at $25/month or $250/year) are billed at the start of each billing period.

Credits

  • Your subscription includes a monthly credit allowance that is replenished to your plan's level at each billing cycle. Monthly credits do not accumulate beyond your plan amount.
  • Purchased credit packs are added to a separate purchased credit balance that does not expire.
  • When credits are consumed, monthly allowance credits are used first. Purchased credits are used only after the monthly allowance is exhausted.
  • Refund of a credit pack purchase results in the corresponding credits being removed from your purchased balance.
  • Refund of a subscription payment results in your account reverting to the Free tier with the Free tier credit allowance.
  • All refunds are processed as full refunds of the original transaction. Partial refunds are not available.

Subscription Terms

  • Monthly subscriptions can be cancelled anytime. Access continues until the end of the current billing period. Monthly payments are non-refundable.
  • Annual subscriptions include a 30-day money-back guarantee. Cancel within the first 30 days for a full refund. After 30 days, your subscription remains active until the annual term ends and is non-refundable.
  • You can switch between monthly and annual, or upgrade/downgrade tier, at any time via your account settings. Plan changes are prorated automatically.
  • Failed payments pause AI features until payment resolves.
  • Filing a payment dispute (chargeback) suspends the account until the dispute is resolved.

Changes to Pricing and Credit Costs

  • We may change subscription prices and monthly credit allowances. If a change affects your plan, we will email you at least 30 days before it takes effect, and it will apply from your next renewal — never mid-term. You are free to change plan or cancel before then.
  • The number of credits an individual AI feature costs can change, up or down, as the cost of the underlying models changes. These changes can take effect without advance notice. Before you run an AI feature, StoryDNA shows you what it will cost and asks you to confirm. You can switch that confirmation off in Preferences, and switch it back on there at any time.
  • A change to what a feature costs does not change your subscription price or your monthly credit allowance. It changes how far that allowance goes.
  • We will not expire, reduce, or remove credits from your purchased credit balance.

Account Standing

  • If your payment method fails, AI-powered features will be temporarily unavailable until payment is resolved.
  • Filing a payment dispute (chargeback) will result in immediate suspension of AI-powered features and credit access until the dispute is resolved.

AI-Generated Content

StoryDNA provides AI-assisted brainstorming features. AI suggestions are provided as creative aids and should not be considered professional advice. You are responsible for all creative decisions in your work.

Content generated by StoryDNA's AI features (brainstorm suggestions and reports) is intended as creative inspiration and does not constitute professional writing, legal, or business advice. You are solely responsible for reviewing, editing, and making final decisions about all content in your creative works. AI-generated suggestions may occasionally be inaccurate, incomplete, or inappropriate for your intended use.

Under current United States copyright law and guidance from the U.S. Copyright Office, works generated solely by artificial intelligence without meaningful human creative input may not be eligible for copyright protection. Because StoryDNA's AI features produce suggestions that you then review, edit, and incorporate into your own creative work, the resulting work reflects your creative authorship. However, we recommend consulting a qualified attorney for specific questions about copyright eligibility of AI-assisted works.

Limitation of Liability

StoryDNA is provided "as is" without warranties of any kind. We shall not be liable for any indirect, incidental, or consequential damages arising from your use of the service.

The service is provided on an "as-is" and "as-available" basis without any service level agreement (SLA) or uptime guarantees. We do not warrant that the service will be uninterrupted, error-free, or that any defects will be corrected. Our total liability for any claims arising from your use of StoryDNA shall not exceed the amount you paid for the service in the 12 months preceding the claim.

Termination

We may suspend or terminate your access to StoryDNA at our discretion if you violate these Terms. You may delete your account at any time.

Changes to These Terms

We may update these Terms as StoryDNA changes. The current version always lives on this page, with the date it was last updated at the top. If we make a change that materially affects your rights or what you pay, we will tell you by email or in the app before it takes effect.

Continuing to use StoryDNA after an update means you accept the updated Terms. If you do not accept them, you can cancel your subscription and delete your account at any time.

Governing Law

These Terms shall be governed by and construed in accordance with applicable law, without regard to conflict of law principles.

Contact

For questions about these Terms, please contact us at support@storydna.app.